Can a change in your attitude make your life more enjoyable?
Our attitude speaks louder than what we say. Most people know that attitude is important, but how important is it and how do we take it further in practice? A small difference in our attitude can have a great effect, or even a very great effect. Such a simple comment as “what a nice shirt” can lead to an increase in income, if the comment is genuine. If we really start to see our customers, it can lead to a lifelong loyalty to a company. Employees who respond to surveys regarding their own attitude often answer 100% and to the question of their colleagues’ attitude, they answer a maximum of 70%. Kjell proves that our attitude is the strongest communicative tool we possess, and that it all starts with the self realization that I actually have the potential to develop. Listen to the lecture BEST OR BEAST BEHAVIOR with an open heart, and dare to challenge yourself to take new steps towards an attitude that will make both your and your fellow human beings’ lives more fun and more successful.
FACTS: Kjell Dahlin is a writer, lecturer and inspirer with 25 years of experience in communication issues in business. He has B.A. in Rhetoric and attitude, job satisfaction and customer service are his focus. He gives lectures and speeches both in Swedish and English and is, so far, working in Sweden, Denmark, Norway and Hungary. His book POPRETORIK – Experience communication that convinces – won a prize in the competition Leaderbook of the Year 2007. Kjell is also the founder and CEO of the soft rhetoric agency Popretorik.
